Jane Downey, M.Ed, ARM, President of Clarity Concepts, Inc. is a well-known risk management consultant, leadership trainer and frequent public speaker. She is a management consultant who provides risk consulting, insurance broker management, outsourced risk management as well as leadership and team training. Many of her leadership clients work in risk management and insurance.



Education
Ms. Downey is a summa cum laude graduate of Temple University’s Fox School of Business and Management with a dual major in Insurance and Risk Management and Accounting. Along with ranking first in her graduating Risk Management class, Ms. Downey was chosen nationally for a scholarship to the Annual Risk and Insurance Management Society. She completed her Masters in Education at Temple in Adult and Organizational Development.

Clarity Concepts, Inc.
Ms. Downey founded Clarity Concepts in 1995. With the mission to serve the risk and insurance management community, she has provided a variety of organizations with her consulting expertise. Her risk management clients have included Schott Corporation, Carl Zeiss, Inc., Main Line Health Systems, Genencor International, Entech Creative Industries, Saint-Gobain Corp., Commerce National Insurance Services, Napco and CIGNA International.

Corporate Insurance and Risk Management Experience
Ms. Downey’s corporate experience includes risk management positions with IU International, PaineWebber Group, Inc., and The West Company. She worked as an Account Executive in insurance brokerage with the Hobbs Group. She has served as adjunct faculty at Temple University in Risk Management and at Penn State’s Graduate School in Crisis Management. She served as a board member of the Delaware Valley Risk and Insurance Management Society (RIMS). Ms. Downey has served as Chair of the Speakers Bureau and Co-Treasurer for the Greater Philadelphia Chapter of the National Association of Women Business Owners. She is a long-time member of this organization’s Education Committee. Ms. Downey is a founding member of the Delaware Valley fundraising committee for the Spencer Risk Management Educational Foundation. Ms. Downey holds the Associate in Risk Management designation. She was licensed as an insurance broker in New York State and as a non-resident in Pennsylvania. Ms. Downey has completed and submitted all of the requirements for the Pennsylvania resident Property and Casualty brokers license and her application is pending.


Jane Marie Downey, M. Ed, ARM,
Risk Management Public Speaking Engagements:


RIMS National Conference, 1994
• Justifying the Cost of Safety Programs
Philadelphia Insurance Day, 1994
• International Insurance Programs
RIMS Delaware Valley, 1995
• Risk Management Communications
UNLV New Avenues in Crisis Management, Fourth Annual Conference
• Managing the Risk and Crisis Exposures of Non-employees
RIMS Delaware Valley
• Integrating Crisis and Disaster Planning into the Risk Management Function
Survive! Conference 1996
• Risk Management Expert Panel
Temple University Samsung Education, 1997
• Managing for Quality in the Insurer/Broker Relationship
Survive! 1998 Winter Seminar,
• Coordinating Business Continuity Planning with your Insurance Programs.
A&A Philadelphia Healthcare Roundtable, 1998
• Crisis and Disaster Planning
The Center for Environmental Risk Management and The Wharton School, Integrated Environmental Risk Management, 1998
• Crisis Management.
RIMS National Conference, 2000
• Risk Communications and Teambuilding
RIMS Delaware Valley, 2000
• Leadership and Teambuilding
German Captive Insurance Brokers Conference, Wiesbaden 2001-
• US Workers Compensation Issues
RIMS National Conference, 2003
• Creative Leadership in Crisis


Jane Marie Downey, M. Ed, ARM,
Published Articles:


Understanding Kidnap & Ransom Insurance by Jane Downey and Fiona Lally, Washington DC Crisis Management Newsletter, 1994.
CIGNA International Client Advisory: Crisis Planning and Disaster Management, 1995
CIGNA International Client Advisory: Managing Products Liability Risks, 1995
Not my Employee! Understanding the Risks of Outsourcing, UK Facilities Mgmt Journal, 1995
Creative Leadership in Crisis, White Paper Presented at RIMS, 2003


Jane Marie Downey, M.Ed, ARM
Professional Experience:


Clarity Concepts, Inc. Gulph Mills, PA Present
President of this consulting firm that specializes in Risk Management, Crisis Management, and Safety Programs and Corporate Training and Adult and Organizational Development and. Clients have included Schott Corporation, Carl Zeiss, Inc., CIGNA International, Main Line Health Systems and Commerce National Insurance Services.

Temple University, Philadelphia, Pa 1996-1999, 2001
Adjunct Faculty, School of Business & Management, Introduction to Risk Management.
Curriculum includes risk management, property and liability insurance, employee benefits and social security.

Pennsylvania State University, Malvern, PA Spring, 1995
Adjunct Faculty, Graduate in Management Program, Crisis Management.
Curriculum included crisis management, incident response systems, disaster recovery planning, community relations and media management.

The West Company, Lionville, PA 8/92-10/94
Corporate Risk Manager of this $500 million international pharmaceutical and consumer products packaging company. Responsibilities included managing worldwide property and liability domestic insurance programs, claims and litigation management, coordination of safety and loss control training for Workers’ Compensation and corporate risk management. Position reported to the Treasurer.

Served on the Corporate Total Quality Management (TQM) Committee that was responsible for corporate wide TQM programs. Committee included Executive Vice-President of Operations. Trained in TQM and as a TQM Facilitator by Meritus Consulting. Completed AMA program in Disaster Planning.

The Hobbs Group, Weehawken, NJ and Malvern, PA 4/89-8/92
Senior Account Representative with this national insurance brokerage and risk management firm. Major clients included The New York Stock Exchange, Ryobi Tools, and Morgan Knitting Mills. Honored with national sales awards in this position.

Training and education included Negotiation Skills I and II, Miller-Heiman Strategic Selling and Learning International Selling Strategies.

PaineWebber Group, Inc. New York, NY 1/86-4/89
Assistant Risk Manager of this multinational retail securities broker/dealer whose exposures included 270 offices, 13,000 employees, $10 billion in negotiable securities and 181 subsidiary companies. This position was responsible for coordination of all insurance and risk management programs including Property and Casualty insurance.

IU International, Philadelphia, PA 5/84-5/85
Risk Management Intern. Responsible for monthly captive insurance company financials, ongoing risk management support to Risk Manger and Director of Risk Management and coordinated over 1,000 asbestos claims. Reviewed over 20 years of General Liability insurance policies and participated with Corporate Counsel at the first meeting of the Wellington Asbestos Facility.

 

Jane Marie Downey, M.Ed, ARM
Education:


Temple University, Philadelphia, PA, Bachelors in Business Administration
---Summa cum Laude: Risk Management, Accounting
Risk and Insurance Management Society (RIMS) Scholar
Associate in Risk Management (ARM), Insurance Institute
New York State Property & Casualty Broker’s Licensure 1985-2000
Rosemont College: Health Perspectives Certificate in Holistic Health
Temple University, Masters in Education, Psychoeducational Processes (PEP)
Summa cum Laude. (Renamed Adult and Organizational Development)


Professional Activities:
Education Chair, RIMS Delaware Valley
---(1994 National Award-Advancing the Risk Management Profession)
Center for Spiritual Living, Former Publicity Chair
RIMS/Spencer Educational Foundation Annual Golf Outing Committee
---Fund-raiser for this Scholarship Foundation
Board and Education Committee, National Association of Women Business Owners
---(NAWBO, Greater Philadelphia Chapter, Fund-raiser Co-Chair, 1997)
Zonta International, Former Member
Member, Greater Philadelphia Chamber of Commerce


Clarity Concepts, Inc. Risk Management Projects:

Schott Corporation/Carl Zeiss Inc Yonkers and Thornwood, NY. Serve as outsourced Risk Manager for the North America operations of these diversified German owned sister companies. Responsibilities include risk assessment, broker and insurance carrier management, broker selection exercises, claims management, ongoing client communications and coordination with worldwide risk manager. Participate annually in annual EHS conference. Provide quarterly reviews of claims with brokers. Manage broker through monthly open items process.


Special Projects have included:
Property Claims Support Management. Managed insurance broker and property adjusters in major claims. Have facilitated settlements with insurers for major company Property and Business Interruption claims valuing in total in excess of $10 million dollars.

Workers Compensation Claims Reduction. Engaged by Corporate General Counsel and Plant President to assess service providers and internal communications in management of Workers’ Compensation claims. Ongoing project includes quarterly assessment of meeting effectiveness and strategy development between company, legal counsel and providers. Conducted similar program in another major division.

Liability Claims Management. Facilitated insurer settlement and insurer negotiations.

Broker Selection Exercises. Managed insurance broker request for proposal processes including design of RFP, management of data transmission and coordination of management team scoring and broker choice.

International Risk Management Programme: Facilitated US Property Loss Control inspections. Accompanied worldwide risk manager and Loss Control Engineer to all major US facilities for risk control audit.

Entech Creative Industries. Orlando, FL. Coordinated negotiations of insurance requirements for installation of Ferris Wheel and ongoing wheel operation for national toy company.

Genencor International. Rochester, NY. Conducted broker selection and request for proposal process for all Property and Casualty lines of insurance including coverage to address upcoming IPO issuance. This project was a follow-up to the first engagement to provide a full risk assessment.

McKenna & Cuneo, LLP, Washington, DC. Hired as expert witness to review insurance proposals concerning a government procurement bid. The nature of the engagement is subject to confidentiality agreements.

Commerce National Insurance Services, Marlton, NJ. Conducted custom designed training programs to prepare employees for the Associate in Risk Management, 54 exam.

Temple University, Philadelphia, PA. Jane Marie Downey served as adjunct faculty in Risk Management for the Spring, 2001 semester teaching Introduction to Risk and Insurance.Clarity Concepts, Recent Risk Management Related Leadership programs:

Saint-Gobain Corporation: 2000 and 2001 Conducted one-day teambuilding and leadership training with a focus on teambuilding, meeting management and communications skills for Corporate Risk Management Department.

Saint-Gobain Corporation: 2001 Conducted one-day teambuilding and leadership training with a focus on teambuilding, meeting management and communications skills for Corporate Environmental, Health and Safety Committee.

Commerce National Insurance Services: Engaged by President to design and facilitate executive strategy retreat and document goal objectives and action plans.

NAPCO, Inc: Engaged by President to conduct Organizational Design Assessment and provide recommendations on maintaining entrepreneurial culture while improving communications.

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